Returns, Pricing and Payment Terms

Returns and refunds

Please inspect all goods upon delivery and contact us promptly if an item is damaged, faulty or incorrect.

Goods that are no longer required may only be returned with our prior written agreement. GO Labs may offer to repurchase unused goods at its discretion. Any repurchase value will be confirmed before the goods are returned.

Nothing in these terms affects your statutory rights.

Quotations and prices

All quotations are subject to confirmation when an order is placed. We reserve the right to correct genuine errors or omissions in quotations, invoices and published prices.

Unless stated otherwise, quoted prices remain valid for 30 days from the quotation date.

Payment terms

Orders are supplied on a pro forma basis unless credit terms have been agreed in writing.

Invoices must be paid in full by the stated due date. Deductions may only be made where GO Labs has issued a corresponding credit note.

If payment is late, we reserve the right to withdraw any applicable discount and charge interest and recovery costs in accordance with our agreed terms and applicable legislation.